Shared Hosting From $2.28/mo

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Migration

What is Smart Hostee Labs, Inc.?

A U.S. founded web hosting provider offering shared, WordPress, email and white label reseller hosting plus domain registration, built on NVMe SSD infrastructure with LiteSpeed web servers and 24/7 human support.

Which plan is right for me? +

Shared hosting suits personal and small business sites; WordPress hosting adds managed caching, staging and automatic updates; reseller hosting is for agencies hosting client sites; email hosting gives your team professional mailboxes at your domain.

Can I upgrade my plan later? +

Yes, upgrade any time from your client area with prorated billing. Your sites keep running during the upgrade.

Is there a money back guarantee? +

Every hosting plan includes a 30 day money back guarantee. Not satisfied in your first month? Full refund, no questions asked.

Do prices increase at renewal? +

No. Your plan renews at the same price you signed up at, we don't do first term bait pricing.

What payment methods do you accept?

All major credit and debit cards, and PayPal. Annual plans can also be paid by bank transfer on request.

How does the 30 day refund work? +

Cancel within 30 days of signup from your client area or by ticket, and we refund your hosting fees in full. Domain registrations are non-refundable since they are registered in your name immediately.

Can I switch between monthly and annual billing? +

Yes, at any renewal. Annual billing saves 20 to 30% depending on the product.

Will I be notified before renewal? +

Yes, we email you 14 days and again 3 days before any renewal charge.

What control panel do you provide?

Industry standard cPanel for hosting accounts, and WHM for resellers. Softaculous is included for 1-click installs of 400+ applications.

What storage do you use? +

NVMe SSD storage on every plan, typically several times faster than the SATA SSDs (or spinning disks) budget hosts use.

Do you support PHP, Node.js, Python? +

PHP 7.4 to 8.3 with per-account version selection, plus MySQL/MariaDB, and Node.js and Python via the Application Manager on Business tier plans.

Is SSH access available? +

Yes, SSH and SFTP are available on all shared Business, WordPress Business and all reseller plans.

Where are your data centers? +

Dallas, New York, London, Frankfurt, Singapore and Sydney. Choose your location at checkout.

What security is included?

Imunify360 malware protection, a web application firewall, DDoS mitigation, free SSL certificates and automatic daily backups, on every plan, at no extra cost.

Is two-factor authentication available? +

Yes, enable 2FA on your client area and cPanel accounts. We strongly recommend it.

How do backups work? +

Automatic daily backups stored off-server and retained for 30 days. Restore a full account or individual files/databases yourself in one click, free.

What happens if my site is hacked? +

Imunify360 quarantines malware automatically. If anything slips through, our security team cleans your account and restores from a clean backup, free of charge.

Is migration really free?

Yes. Websites, databases, mailboxes and (for resellers) entire cPanel account sets are migrated free by our engineers, usually within 24 hours.

Will my site go down during migration? +

No. We copy everything to our servers first, verify it works, and only then switch DNS. Visitors never see downtime.

What do you need from me? +

Just your current provider's control-panel login, submitted through an encrypted support ticket. We handle the rest and keep you updated.

Can I transfer my domain too? +

Yes, domain transfers extend your registration by a year and include free WHOIS privacy. We'll guide you through the unlock/EPP-code steps.

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