Shared Hosting From $2.28/mo

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How can we help?

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Migration

What is Smart Hostee Labs, Inc.? −

A U.S. founded web hosting provider offering shared, WordPress, email and white label reseller hosting plus domain registration, built on NVMe SSD infrastructure with LiteSpeed web servers and 24/7 human support.

Which plan is right for me? +

Shared hosting suits personal and small business sites; WordPress hosting adds managed caching, staging and automatic updates; reseller hosting is for agencies hosting client sites; email hosting gives your team professional mailboxes at your domain.

Can I upgrade my plan later? +

Yes, upgrade any time from your client area with prorated billing. Your sites keep running during the upgrade.

Is there a money back guarantee? +

Every hosting plan includes a 30 day money back guarantee. Not satisfied in your first month? Full refund, no questions asked.

Do prices increase at renewal? +

No. Your plan renews at the same price you signed up at, we don't do first term bait pricing.

What payment methods do you accept? −

All major credit and debit cards, and PayPal. Annual plans can also be paid by bank transfer on request.

How does the 30 day refund work? +

Cancel within 30 days of signup from your client area or by ticket, and we refund your hosting fees in full. Domain registrations are non-refundable since they are registered in your name immediately.

Can I switch between monthly and annual billing? +

Yes, at any renewal. Annual billing saves 20 to 30% depending on the product.

Will I be notified before renewal? +

Yes, we email you 14 days and again 3 days before any renewal charge.

What control panel do you provide? −

Industry standard cPanel for hosting accounts, and WHM for resellers. Softaculous is included for 1-click installs of 400+ applications.

What storage do you use? +

NVMe SSD storage on every plan, typically several times faster than the SATA SSDs (or spinning disks) budget hosts use.

Do you support PHP, Node.js, Python? +

PHP 7.4 to 8.3 with per-account version selection, plus MySQL/MariaDB, and Node.js and Python via the Application Manager on Business tier plans.

Is SSH access available? +

Yes, SSH and SFTP are available on all shared Business, WordPress Business and all reseller plans.

Where are your data centers? +

Dallas, New York, London, Frankfurt, Singapore and Sydney. Choose your location at checkout.

What security is included? −

Imunify360 malware protection, a web application firewall, DDoS mitigation, free SSL certificates and automatic daily backups, on every plan, at no extra cost.

Is two-factor authentication available? +

Yes, enable 2FA on your client area and cPanel accounts. We strongly recommend it.

How do backups work? +

Automatic daily backups stored off-server and retained for 30 days. Restore a full account or individual files/databases yourself in one click, free.

What happens if my site is hacked? +

Imunify360 quarantines malware automatically. If anything slips through, our security team cleans your account and restores from a clean backup, free of charge.

Is migration really free? −

Yes. Websites, databases, mailboxes and (for resellers) entire cPanel account sets are migrated free by our engineers, usually within 24 hours.

Will my site go down during migration? +

No. We copy everything to our servers first, verify it works, and only then switch DNS. Visitors never see downtime.

What do you need from me? +

Just your current provider's control-panel login, submitted through an encrypted support ticket. We handle the rest and keep you updated.

Can I transfer my domain too? +

Yes, domain transfers extend your registration by a year and include free WHOIS privacy. We'll guide you through the unlock/EPP-code steps.

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